Anti-Spam Policy

Last updated: October 3, 2024

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Sattoru is committed to maintaining a communication environment that is respectful, transparent, and free from unsolicited or deceptive messaging. This Anti-Spam Policy outlines the standards we uphold for all electronic communications sent through or in connection with our platform at sattoru.biz.

Scope

This policy applies to all electronic messages transmitted by Sattoru, by users of our platform, and by any third parties acting on our behalf. It covers email communications, notifications, promotional messages, and any other form of digital outreach initiated through our services.

Our Commitments

Sattoru does not send unsolicited commercial electronic messages. All promotional and informational communications we send are based on a valid relationship with the recipient, an explicit opt-in action, or a legitimate transactional basis arising from the use of our services.

Every marketing or promotional message we send will:

Prohibited Use of Our Platform

Users of Sattoru services are strictly prohibited from using our platform or infrastructure to engage in any form of spam activity. Prohibited conduct includes but is not limited to:

Unsolicited Bulk Messaging

Sending mass communications to recipients who have not explicitly consented to receive messages from you, or who have no prior relationship with you through which such communications would be reasonably expected.

Harvesting and Scraping

Collecting email addresses or other contact information from our platform or any external source through automated means for the purpose of sending unsolicited messages.

Identity Misrepresentation

Forging sender information, using misleading subject lines, impersonating another person or organisation, or otherwise obscuring the true origin of a communication.

Malicious Content Distribution

Transmitting messages that contain malware, phishing links, fraudulent offers, or any content intended to deceive, harm, or exploit recipients.

Circumventing Opt-Out Mechanisms

Continuing to send communications to individuals who have exercised their right to unsubscribe or withdraw consent, or taking any action designed to bypass or undermine opt-out processes.

Consent and Opt-Out

Where Sattoru sends communications on the basis of consent, that consent is obtained through a clear affirmative action by the recipient. We do not treat pre-ticked boxes, passive inaction, or bundled terms as valid consent for marketing communications.

Recipients may withdraw consent and opt out of non-transactional communications at any time by using the unsubscribe link included in each message, or by contacting us directly at [email protected]. Opt-out requests will be processed without undue delay and at no cost to the recipient.

Enforcement

Violation of this policy by users or third parties may result in immediate suspension or termination of access to Sattoru services, removal of offending content, and reporting to relevant authorities where required. We reserve the right to investigate suspected violations and take appropriate remedial action.

Reporting Spam

If you have received a communication that you believe violates this policy, or if you suspect our platform or brand is being misused for spam purposes, please notify us immediately. You can reach our team by email at [email protected] or by phone at +15194023285. We take all reports seriously and will investigate promptly.

Third-Party Services

Sattoru may engage third-party service providers to assist with communications delivery. All such providers are required to comply with the standards set out in this policy and are prohibited from using any data shared with them for any purpose other than the specific service they have been engaged to provide.

Changes to This Policy

We may update this Anti-Spam Policy from time to time to reflect changes in our practices or applicable standards. The date at the top of this page indicates when the policy was last revised. Continued use of our platform following any update constitutes acceptance of the revised terms.

Contact

For questions, concerns, or requests related to this policy, please contact Sattoru at: